One place for everything that gets maintained.
vi is a web app where you keep assets, contracts, reports, quotes and deadlines in one place and talk to vi in the chat. For one site or many.
| Defect | Deadline | Severity |
|---|---|---|
| Safety valve not sealed | 4 weeks | significant |
| Nameplate illegible | 3 months | minor |
I instruct vi to commission the service provider from the contract to fix the defects and to forward the proof to the inspection body.
- Pass on the inspection report
- Proof to the inspection body
- Schedule directly with the shift supervisor
Example data.
Documents in, tasks out.
What vi reads.
Seven document groups that show up in every service operation. vi reads them, assigns them to the asset and turns them into tasks.
Technical machine documentation
- Operating manuals
- Maintenance manuals
- Wiring diagrams
- Pneumatic diagrams
- Bills of materials
- Software versions
vi answers questions straight from manuals and diagrams and knows the state of every asset.
Maintenance and inspection
- Maintenance plans
- Checklists
- Inspection reports
- Measurement records
- Calibration records
Intervals and deadlines go into the calendar, defects become tickets with a deadline.
Repairs and faults
- Service tickets
- Error codes
- Technician reports
- Photos
- Log files
- Past repairs
vi links every fault to the asset history and finds comparable cases.
Spare parts and modernization
- Spare parts catalogs
- Quotes
- Orders
- Engineering change notices
- Obsolescence lists
vi checks quotes against market and contract and spots discontinued parts.
Contracts and service billing
- Service agreements
- SLAs
- Proof of service
- Invoices
- Warranty agreements
Scope, SLA and warranty are checked against the work done and the invoice.
Pharma qualification and compliance
- IQ/OQ/PQ documents
- SOPs
- Validation reports
- Change controls
- Deviations
- CAPAs
vi checks documents for completeness and links maintenance to the required checks.
Customer and asset history
- Acceptance reports
- Configuration states
- Modification history
- Correspondence
- Field service reports
One file per asset, from the acceptance report to the last service call.
Six building blocks.
Four workspaces for the tasks around maintenance and inspection, plus asset file and chat, which are always there.
Maintenance, facility management, procurement.
All of a company’s assets, contracts and deadlines in one place. Quotes and invoices are checked before they are paid, and defects are tracked until the proof is in.
Reports that reach the customer.
Service providers can use vi to manage their customers’ reports, contracts and deadlines and give them an overview. We are happy to talk through what that looks like in your case.
What vi does not do.
vi takes over the document work. Professional responsibility stays with you and your specialists.
vi reads inspection reports but does not inspect assets. Inspections stay with inspection bodies and competent persons.
Whether an asset may keep running or a modification is substantial is decided by people. vi prepares the documents for that decision.
vi prepares and asks. Anything that goes outside goes out only after your approval.
Maintenance that thinks ahead.
Show us a service contract or inspection report. We'll show you what vi makes of it.