What operators ask.
Short and specific, with a link to the regulation and the matching feature.
Inspection & defects
How often do work equipment and assets have to be inspected?
The employer sets this in the risk assessment under § 3 BetrSichV (German Ordinance on Industrial Safety and Health). For installations subject to monitoring, the BetrSichV sets maximum intervals, for example at most two years for the main inspection of an elevator. For many other assets there are requirements from the accident insurance, for example annually for industrial trucks. vi reads the intervals from your inspection reports and flags it when an interval is longer than a known maximum.
What is the difference between an approved inspection body (ZÜS) and a competent person?
An approved inspection body (ZÜS) inspects installations subject to monitoring, such as elevators or certain pressure equipment. Many other types of work equipment are inspected by a competent person, for example from your own company or from a service provider. Which inspection may be performed by whom is set out in the BetrSichV (German Ordinance on Industrial Safety and Health).
What do I have to do if an inspection report lists defects?
Have the defects fixed within the stated deadline and document the fix. Significant defects may require a follow-up inspection. With dangerous defects, the asset must not be operated any further until the defect is fixed. vi creates a ticket with a deadline for every defect and closes it once the evidence is in.
Maintenance & contracts
What is the difference between servicing and repair?
Servicing slows wear: cleaning, lubricating, adjusting, replacing parts on schedule. Repair fixes what has failed or been damaged. The distinction matters in the contract and in billing, for example for operating costs in buildings.
Is a full-service maintenance contract worth it?
That depends on the age, condition and downtime costs of the asset. Full-service maintenance makes costs predictable, but it comes with exclusions and a risk premium. A look at repair costs over the last few years shows whether the premium pays off.
vi as a product
What assets is vi suited for?
Any asset that must be maintained and inspected: machinery and production equipment, workshop equipment, elevators and building services, PV and storage, medical devices, industrial trucks, refrigeration and pressure equipment. Industry does not matter. vi fits wherever an asset comes with contracts, reports, quotes and deadlines.
Do I have to enter my assets by hand?
No. A photo of the nameplate or the latest inspection report is enough. vi recognizes type, year of manufacture, serial number and location and creates the asset. Every further document is assigned automatically. If you already have an asset list, you can upload that as well.
Which documents can vi read?
Maintenance and service contracts, framework agreements, quotes, invoices, inspection reports and inspection records, service reports, asset logbooks, certificates, nameplates and correspondence. As PDF, scan or photo.
Other AI hallucinates. Why would vi be different?
Because vi does not write freely but works from your documents. For every deadline, defect and price, vi shows which document and which passage the statement comes from. If something is not in your documents, vi says so instead of guessing. No software is error-free. That is why you can check every statement against its source with one click, and nothing goes out in your name before you have approved it.
Does vi act without my consent?
No. vi reads, assigns, calculates and prepares. Anything that goes outside, such as a query to a service provider or an order, needs your approval. Every approval is documented.
Technology & data
Does vi replace my maintenance software?
Not necessarily. Many maintenance systems plan work orders well but do not read documents. vi starts with the documents: contracts, reports, quotes and invoices. Whether vi is enough on its own or runs alongside an existing system depends on your operation.
Who can see my documents?
Only the people in your organization whom you give access. Service providers see only what you explicitly approve. Details on hosting, data processing agreements and deletion periods come with the quote.
Pricing & models
What does vi cost?
Pricing for vi has not been set yet. Talk to us. We will show you vi with your own documents and discuss what fits your assets.
Can service providers use vi too?
Yes. Service providers can use vi to manage their customers' reports, contracts and deadlines and to give them an overview. Talk to us directly about this.
Maintenance that thinks ahead.
Show us a service contract or inspection report. We'll show you what vi makes of it.