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Secure yields, keep deadlines.

PV systems, battery storage, charge points, transformers and medium-voltage installations are often looked after by several service providers: operations management, maintenance, inspection. vi reads maintenance and inspection reports, operations management contracts and invoices and links them to the asset.

Typical assets
  • Rooftop and ground-mounted PV systems
  • Inverters
  • Battery storage
  • Charging infrastructure
  • Transformers and medium voltage
  • Combined heat and power units
  • Standby power generators
What this looks like in vi

On the right is an example from this industry: documents arrive in the chat, vi reads them, assigns them and suggests what to do. Assets, companies and amounts are made up.

vi · Example Inc.
Today
13:02 · Report
Maintenance report PV Hall 2.pdf
Uploaded in chat
today 13:02
Document analyzed
Inspection · thermography
Assets linked
· PV roof Hall 2
Inspection reports linked
AE
Inspection reports
vi
Two findings need action. The other measurements are fine:
FindingAction
Strings 3 and 7 underperformingOrder measurement
Hotspot module 4/17Replace module
Yield vs. prior year−6%
PV roof Hall 213:03
Message to vi
Typical documents

What lands on your desk.

Operations management and maintenance contracts

Availability commitments, response times, fees and exclusions. Often long-term and rarely reread.

Inspection reports for electrical installations

Periodic inspections under statutory accident insurance rules and insurer requirements.

Inspection and thermography reports

Findings on modules, strings, connectors and inverters, with photos and measured values.

Warranty and guarantee documents

Inverters, storage units and modules each have their own warranty periods and conditions.

Quotes and invoices

Inverter replacement, replacement modules, cleaning, grounds maintenance.

Errors and cost traps

Where things usually go wrong.

01

Availability without oversight

Operations management contracts promise availability. Hardly anyone checks whether it was achieved and what applies if it was not.

02

Warranty narrowly missed

A defect shortly after the warranty expires gets expensive, one shortly before does not. The deadline is in a data sheet.

03

Finding without follow-up

The thermography shows a hotspot, and the report ends up in a folder. Months later, yield is missing.

04

Remote access without rules

Inverters and storage units are serviced remotely. Who has access and how updates are documented is rarely in the contract.

What vi does in practice

Read, check, plan.

Findings become actions

vi reads inspection reports and turns every finding that needs action into a ticket.

Warranty and contract deadlines

Warranty end dates, notice periods and inspection dates go into the calendar before they pass.

Commitments versus reality

vi puts faults from service reports next to the contractually committed availability.

Check invoices

Every invoice is compared with the contract and the quote, and warranty cases are flagged.

Example

PV system on a warehouse

A company operates a PV system on the roof of its own hall, looked after by an operations manager and an electrical contractor.

This workflow is an example. Figures and findings are chosen for illustration.

  1. 1

    Upload

    A maintenance report with thermography, the operations management contract and the invoice for an inverter replacement go to vi.

  2. 2

    Read

    Two strings show underperformance, one module shows a hotspot. According to the data sheet, the replaced inverter was still under warranty.

  3. 3

    Check

    The invoice includes a call-out fee that the contract covers, and bills the replacement as a chargeable service.

  4. 4

    Resolve

    Tickets for measurement and module replacement, a warranty claim and an invoice correction are ready for approval. The next inspection is in the calendar.

Questions in detail.

Expand a question for the answer, the original wording of the rules and links to the official text.

Which electrical inspections apply to PV systems, storage, charging points and transformer stations?

For the electrical side of an energy asset, the same basic rule applies as everywhere. The employer ensures that electrical installations and equipment are installed, modified and maintained only by a qualified electrician or under their direction and supervision. The employer also ensures that they are inspected before first commissioning, after every modification or repair, and at specified intervals. That applies equally to inverters, storage systems, charging points, medium-voltage panels, transformers and standby generators.

The intervals must be set so that defects show up in time. As a guide, the implementation instructions give four years for fixed electrical installations and equipment, and one year for installations in premises, rooms and installations of a special kind. Whether your installation falls into the second group is assessed by the qualified electrician under the electrotechnical rules. In addition, insurers and grid operators may require their own proof and intervals. Read your insurance terms and your grid connection agreement.

The effort is usually in the overview. With several locations and service providers, records and dates are scattered. vi reads the reports and files intervals and findings for each asset.

“The employer must ensure that electrical installations and equipment are installed, modified and maintained in accordance with the electrotechnical rules only by a qualified electrician or under the direction and supervision of a qualified electrician.”
§ 3 para. 1DGUV Regulation 3 (Electrical installations and equipment)Original text ↗

Unofficial translation

“To maintain proper condition, electrical installations and equipment must be inspected repeatedly.”
On § 5 para. 1 no. 2DGUV Regulation 3 DA (Implementation instructions)Original text ↗

Unofficial translation

“For fixed electrical installations and equipment, the requirements regarding inspection interval and inspector are met if the specifications named in Table 1A are complied with.”
On § 5 para. 1 no. 2, Table 1ADGUV Regulation 3 DA (Implementation instructions)Original text ↗

Unofficial translation

The thermography report shows a hot spot. What do I have to do?

A hot spot on a module, a connector or a terminal points to a fault in an electrical installation. It means lost yield and, in the worst case, a fire hazard. DGUV Regulation 3 says: if a defect is found, meaning the installation no longer complies with the electrotechnical rules, it must be fixed without delay. If there is an urgent danger until then, the installation or the equipment must not be used in its defective condition. Whether a finding is such a defect is judged by a qualified electrician. The thermography report alone does not decide that.

Ask the inspector for each finding for the location (string, module, terminal), the measured value, a photo, a rating of urgency and the recommended action. Order the repair in writing, quoting the report, set a deadline and ask for a follow-up measurement as proof after the work.

Before you replace anything, check whether the part is still covered by a manufacturer warranty or by the seller's statutory liability for defects, and report the case to the manufacturer or seller before the defective component is disposed of. The date of the report counts. vi turns every finding that needs action into a ticket and attaches the proof once it arrives.

“If a defect has been found in an electrical installation or piece of electrical equipment, that is, if it does not or no longer comply with the electrotechnical rules, the employer must ensure that the defect is remedied without delay and, if there is an urgent danger until then, ensure that the electrical installation or equipment is not used in its defective condition.”
§ 3 para. 2DGUV Regulation 3 (Electrical installations and equipment)Original text ↗

Unofficial translation

How do I keep track of warranty periods, and how do they differ from statutory liability for defects?

Manufacturer warranty and statutory liability for defects are often mixed up. The warranty is a promise by the manufacturer or seller. What applies is in the warranty terms: duration, start, exclusions and the proof that is required. The statutory liability for defects (Gewährleistung) is the legal responsibility of the seller or installer for defects. Its duration follows from the contract and the law, and if in doubt, have a lawyer clarify it.

In practice, the start date counts first. Delivery, acceptance, commissioning or grid connection: depending on the document, a different date is stated, and it decides whether a defect still falls within the period. So put into the asset file, for each device, meaning inverter, storage unit and module, the serial number, purchase date, acceptance date, warranty start and warranty end, plus the terms. If the manufacturer requires maintenance records or a registration, a missing one can be a reason for refusal.

A few months before the warranty ends, schedule an inspection of inverters and storage systems and document anything unusual. That way a developing defect can still be shown within the period. Also check whether a defect is covered by the warranty before you order a paid replacement. vi reads warranty start and end from data sheets and warranty documents and reminds you before they expire.

How do I check whether the availability promised in an operations management contract is met?

An availability promise is only as good as its definition. First read what counts as available, the plant as a whole or each inverter on its own. Clarify which periods are taken out of the calculation, such as grid shutdowns, force majeure, maintenance windows or curtailment by the grid operator, and over what period availability is measured, the month or the year. It also matters who measures with which data and whether you can access it. The contract should also say what applies if the figure is missed: a flat sum, lost revenue, a contractual penalty or a right to terminate. Finally, check whether the promise also applies when a fault persists because a spare part is missing.

Then compare. Put the faults from service reports and monitoring next to the promise. If three inverters are down for two weeks, that produces a different availability than the monthly report from the operations manager. Ask for the raw data, meaning fault messages with start and end, and recalculate before you approve the annual statement.

Pay attention to response times: receipt of the report, start of troubleshooting, resolution. Record the date and time each time. Also check in the contract by when you have to report deviations, otherwise the claim may lapse. vi puts faults from service reports next to the availability promised in the contract.

What access do I have to the data of my battery storage system?

For stationary battery storage, the EU Battery Regulation creates a data right of its own. Since August 18, 2024, stationary battery energy storage systems must contain up-to-date data in the battery management system on the parameters that determine the state of health and expected lifetime. Whoever has legally purchased the battery receives read-only access to it at any time, on a non-discriminatory basis and respecting the intellectual property rights of the manufacturer. The access explicitly extends to independent operators and to third parties acting on your behalf.

The purpose is stated in the law: making the battery available to independent aggregators or market participants, assessing residual value and remaining lifetime from the state of health, and facilitating reuse or repurposing.

For your business, this means: at purchase, have the access described, including the interface and the format. File the state-of-health value of the storage system at regular intervals, because it supports claims for performance and capacity against the manufacturer and the residual value at sale. For older storage systems, check whether the regulation applies to your model, and settle data access in the contract. vi files state reports of the storage system for each asset and places them next to the warranty terms.

“From 18 August 2024, up-to-date data for the parameters for determining the state of health and expected lifetime of batteries as set out in Annex VII shall be contained in the battery management system of stationary battery energy storage systems, LMT batteries and electric vehicle batteries.”
Art. 14(1)Regulation (EU) 2023/1542 (Battery Regulation)Original text ↗
“Read-only access to the data for the parameters set out in Annex VII through the battery management system referred to in paragraph 1 shall be provided, respecting the intellectual property rights of the battery manufacturer, on a non-discriminatory basis to the natural or legal person who has legally purchased the battery, including independent operators or waste management operators, or any third party acting on their behalf at any time, for the purpose of: […]”
Art. 14(2)Regulation (EU) 2023/1542 (Battery Regulation)Original text ↗
Who is responsible if a remote update triggers a fault or a vulnerability stays open?

With inverters, storage systems and charging points, updates often run remotely, without anyone on site noticing. That is convenient until an update causes a fault or a missing update leaves a vulnerability open.

For manufacturers, a lot changes. The new Product Liability Directive applies to products placed on the market from December 9, 2026, and it expressly counts software as a product. A manufacturer cannot argue that the defect arose only after the product was placed on the market if it comes from software, updates or a missing update needed for safety, and the manufacturer had it in its control. The Directive does protect people who are injured. For property used for professional purposes, it provides no compensation, so it does not cover lost yield. In addition, under the Cyber Resilience Act the manufacturer must inform users about actively exploited vulnerabilities as soon as it knows of them.

For your relationship with the manufacturer and the service company, therefore, the contract decides. Settle who may access remotely, who approves updates, whether they are announced in advance, how the software version is documented and who bears the costs if a fault follows an update. vi keeps update records together for each asset.

“By way of derogation from paragraph 1, point (c), an economic operator shall not be exempted from liability where the defectiveness of a product is due to any of the following, provided that it is within the manufacturer’s control: (a) a related service; (b) software, including software updates or upgrades; (c) a lack of software updates or upgrades necessary to maintain safety; (d) a substantial modification of the product.”
Art. 11(2)Directive (EU) 2024/2853 (Product Liability Directive)Original text ↗
“After becoming aware of an actively exploited vulnerability or a severe incident having an impact on the security of the product with digital elements, the manufacturer shall inform the impacted users of the product with digital elements, and where appropriate all users, of that vulnerability or incident […]”
Art. 14(8)Regulation (EU) 2024/2847 (Cyber Resilience Act)Original text ↗
What applies to medium-voltage switchgear with SF6 and other F-gases?

Switchgear that uses SF6 or other fluorinated gases as an insulating or switching medium falls under the F-gas Regulation (EU) 2024/573. For operation, leak tightness comes first. Operators must ensure that such equipment is checked for leaks unless one of three exceptions applies. The equipment has a tested leakage rate below 0.1 percent per year, stated in the manufacturer's documents and labeled, or it has a sensor for pressure or gas density with an automatic alert, or it contains less than 6 kg of the gases concerned. For all other equipment, the check intervals depend on the charge. For each piece of equipment, you keep records of gas quantity, top-ups, recovered quantities, checks and the companies that carried them out, and you keep them for at least five years.

For new purchases, putting medium-voltage switchgear up to and including 24 kV for primary and secondary distribution into operation with F-gases has been prohibited since January 1, 2026. There are exceptions, for example if the order was placed before March 11, 2024. Anyone who relies on that must prove it and keep the documents for at least five years. The date of the order therefore belongs in the file.

“Electrical switchgear shall not be checked for leaks provided that it complies with one of the following conditions: (a) it has a tested leakage rate of less than 0,1 % per year as set out in the technical specification of the manufacturer and is labelled accordingly; (b) it is equipped with a pressure or density monitoring device with an automatic alert system while in operation; (c) it contains less than 6 kilograms of fluorinated greenhouse gases listed in Annex I.”
Art. 5(1) subpara. 4Regulation (EU) 2024/573 (F-gas Regulation)Original text ↗
“The putting into operation of the following electrical switchgear using, or whose functioning relies upon, fluorinated greenhouse gases in insulating or breaking medium shall be prohibited as follows: (a) from 1 January 2026, medium voltage electrical switchgear for primary and secondary distribution up to and including 24 kV; […]”
Art. 13(9)(a)Regulation (EU) 2024/573 (F-gas Regulation)Original text ↗
“Paragraph 9 shall not apply where the operator can provide evidence that the order for the electrical switchgear has been placed before 11 March 2024.”
Art. 13(14)Regulation (EU) 2024/573 (F-gas Regulation)Original text ↗

Maintenance that thinks ahead.

Show us a service contract or inspection report. We'll show you what vi makes of it.